Home to the only Plek service center in the Intermountain West!
Here at Guitar Czar, we offer Plek Pro fretwork and setup services - a revolutionary approach to optimizing your instrument’s playability, tone, and consistency. Used by top luthiers and major manufacturers worldwide, the Plek Pro is the gold standard in fret dressing and setup precision.
But here’s the real truth: The Plek machine is only as good as the hands and eyes behind it. Our expert luthiers know exactly how to interpret the machine's data, make judgment calls, and fine-tune your instrument in ways that software alone never could.
What is the Plek Pro?
The Plek Pro is a computer-controlled fret analysis and milling machine that scans your instrument under real playing tension. It creates an ultra-detailed 3D model of your neck and frets, measuring everything down to a thousandth of a millimeter (that's the size of some bacteria!). With that data, our techs can identify even the slightest inconsistencies in fret height, relief, nut slot depth, and more.
Why Plek your guitar or bass?
With great tone comes great playability. - Uncle Ben
A Plek job gives your instrument the most precise fret leveling and setup possible measured down to thousandths of a millimeter. It scans your neck under real string tension, analyzes every fret, and corrects unevenness you can’t see with the naked eye. Even brand-new guitars and basses need fretwork right out of the box!
The result?
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Smoother playability
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Lower action with less buzz
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Improved intonation
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More consistent feel across the neck
The machine handles the science. Our luthiers handle the soul.
Initial Inspection:
Our skilled luthiers begin by inspecting your guitar to ensure its suitable for Plek work.
Tensioned Neck Scan:
The instrument is strung and tuned to pitch. The Plek Pro then scans the neck, collecting a 3D map of the fretboard and relief under real tension.
Analysis:
The skilled looths interpret the scan data to understand exactly what’s going on—fret heights, fingerboard irregularities, high or low spots, nut issues, etc.
Precision Milling:
If leveling is needed, the Plek uses diamond tooling to mill the frets down to a perfect curve for your string gauge and playing style.
Hand Finishing:
After milling, our luthiers take over for polishing and refining each fret by hand to ensure perfect playability and feel. Here you can see what the frets look like right off the machine, and what they look like after going through our full polishing process - which takes them to a literal mirror shine. When we're done with the frets, it is like playing on glass!
Final Setup:
Truss rod, saddle height, intonation, and action are dialed in by our techs to your exact preferences. All of the love is given to your instruments!
Why the luthier still matters
It’s important to understand:
The Plek is not a “set-it-and-forget-it” machine. It provides incredible insight and accuracy—but it’s not magic. Every guitar is unique, and it takes an experienced luthier to:
-Interpret Plek data in a musical context
-Make judgment calls on relief curves and fret milling depths
-Know when not to cut something & recommend a re-fret instead
-Blend machine-leveling with hands-on finesse
Results you can feel!
Players tell us their guitars come back feeling smoother, faster, and more consistent after a Plek job. Whether you’re chasing low action, perfect intonation, or just more consistency up and down the neck, the Plek can help unlock your instruments full potential with expert hands at the helm!
Ready to experience the difference?
We offer full Plek evaluations, fret leveling, nut work, and re-fret services. Contact us today with any further questions or stop by to talk about how we can bring your instrument to life! Give us a call anytime at 801-466-8666 & let's get your instrument playing like you always wished it would!
Click HERE for more information on pricing and current estimated wait times.